Privacy policy

HockeyPucks.com Privacy Policy

Effective Date: 7/23/2025

Hockeypucks.com (“Hockeypucks,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.hockeypucks.com (the “Site”), or interact with our services. By using the Site, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

We collect personally identifiable information that you voluntarily provide when you:

Register for an account
Place an order for products or gift certificates
Request customer support or communicate with us

This information may include:

Your name
Email address
Billing and shipping address
Phone number
Payment details (processed securely via third-party providers)

B. Information Collected by Cookies

We use cookies to enhance your experience on our site. Cookies are small text files placed on your device to:

Keep you logged in across pages
Track pages you’ve visited to avoid repeat prompts
Help us understand usage patterns to improve functionality

Our cookies do not collect or store personally identifiable information. Instead, a unique token identifies your session and is linked to your user information in our secure databases. You may disable cookies in your browser settings, but doing so may limit site functionality.

C. Information Collected by Log Files

We automatically collect limited, non-personally identifiable information through log files. This may include:

Your IP address
Browser type and version
Device type
Pages visited and referring URLs
Date and time of visit

This data helps us analyze usage trends and improve our site.

2. How We Use Your Information

We use your information to:

Provide and fulfill orders placed through the Site
Communicate with you regarding your orders or inquiries
Send marketing emails if you’ve opted in
Operate, maintain, and improve the functionality of our Site
Prevent fraud and enhance security
Perform internal business operations, such as analytics and audits
Customize content and user experience

You may opt out of marketing emails at any time by clicking the unsubscribe link in any message.

3. Sharing Your Information

We do not sell your personal information.

We only share your data with third parties as needed to:

Operate and maintain our online store and related services
Process payments and fulfill orders
Provide customer support, website hosting, and analytics
Comply with applicable laws or respond to legal requests

Any third-party service providers we work with are required to handle your data securely and in accordance with applicable privacy laws.

4. Data Security

We use industry-standard security measures to protect your information, including encrypted connections (SSL) and secure data storage practices. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights and Choices

You may contact us at custom@hockeypucks.com to:

Access or update your personal information
Delete your account
Opt out of marketing communications
Request details about how your data is used

If you are a resident of a jurisdiction with specific data rights (such as California or the European Union), we will honor your requests in accordance with applicable laws.

6. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect or solicit personal information from minors. If we learn that we’ve collected data from a child without parental consent, we will delete it.

7. External Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Updates to This Policy

We may revise this Privacy Policy from time to time. The most recent version will always be posted on this page with the effective date updated. Continued use of the Site after changes constitutes acceptance.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Hockeypucks.com
19 Industrial Blvd.
Medford, NY 11763
custom@hockeypucks.com
(631) 924-1335